Scams aren’t limited to just one type of fraud. And swindlers are targeting more Iowans than you may realize. Here are the things you need to know.
You have a whole team of state and local agencies dedicated to fighting fraud. Knowing which scams to report to each agency is the first step.
Investment Fraud – Any scam involving an investment scheme – such as pyramid or Ponzi schemes, oil or gold scams or affinity fraud – or inappropriate investment products being sold to seniors are within the jurisdiction of the Iowa Insurance Division.
Other Consumer Scams – Whether you have been a victim of identity theft or a home repair scam, or you received a fake IRS call, the Iowa Attorney General’s office is your partner for reporting and stopping consumer fraud.
Medicare Fraud – Whether you spot items or services you didn’t receive on your Medicare or Medicaid statements or someone calls to “update” your Medicare information, SHIIP can help you sort out the problem.
Your Agency Representatives
You aren’t alone in the fight against fraud. The Iowa Insurance Division and our state agency representatives are your partners in the fight against fraud. But we can only help of you tell us you need us.
How to Reach Us
We encourage you to tell us when you suspect fraud. It’s the only way we’ll know you or your loved ones need our help.
- Phone: 877-955-1212
- Address for complaint forms: 601 Locust St. 4th Floor, Des Moines, IA 50309
- Phone: 800-351-4664
- Email: SHIIP@IID.Iowa.gov
- Phone: 888-777-4590
- Email: Consumer@Iowa.gov
- Phone: 800-532-3213
- Long-Term Care Ombudsman: 866-236-1430
Reporting Credit Card Fraud
You may request one free copy of your credit report every 12 months from each of the three consumer reporting companies. To request your copies, visit www.AnnualCreditReport.com or call l-877-322-8228. If you discover credit card fraud, you can report it to the consumer reporting companies:
Equifax Fraud Division
PO Box 740250
Atlanta GA 30374
TransUnion Fraud Division
PO Box 6790
Fullerton CA 92634
Experian Fraud Division
PO Box 1017
Allen TX 75013
Bonus Fraud Fighting Information
You can never know too much about fraud and how to protect yourself. Here are a few extra resources we recommend to continue your fraud-prevention education:
- AARP – A nonprofit, nonpartisan social welfare organization that helps members by providing tools and information about issues, such as preventing financial abuse.
- FBI – The FBI offers information on common fraud schemes targeted at seniors and provides tips to help older Americans protect themselves from fraud.
- Financial Industry Regulatory Authority (FINRA) – FINRA is an independent not-for-profit organization authorized by Congress to protect America’s investors by ensuring the securities industry operates fairly and honestly.
- Iowa Department on Aging – The Iowa Department on Aging provides a system of information, education, support and services for older Iowans that assists them in maintaining their independence.
- Investor Protection Trust (IPT) – IPT is a nonprofit organization that works with state and federal organizations to provide independent, objective investor education for Americans.
- North American Securities Administrators Association (NASAA) – NASAA members license firms and their agents, investigate violations of state and provincial law, file enforcement actions when appropriate and educate the public about investment fraud.
- U.S. Securities and Exchange Commission (SEC) – The SEC provides services and tools to help investors invest wisely and avoid fraud.